We have a fully equipped training rooms at our branches, where we hold workshops and also appoint external training providers to work with our team. We employ various organisations to deliver qualification courses on our premises and put many employees through LEIA distance learning programmes and recognised apprenticeship qualifications.

Encouraged by Joint Managing Director Steve Smith’s non-executive director role in the Black Country Skills Factory, in 2013 we decided to commission some of our own employer led training programmes, because we felt some of the “off the shelf” courses available lacked sufficient relevance and depth for our needs as a specialist contractor in a niche industry. This has led to many bespoke training courses for our employees.


Our manufacturing, installation and maintenance engineering teams are qualified to NVQ2 with most achieving NVQ3 and above. We provide manufacturers awareness training courses, as well as LEIA, LITS and NVQ training. We employ trainee engineers and through expert training, help them develop to become fully qualified and experienced engineers.

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Health & Safety

At Lift & Engineering Services our customers’ peace of mind and employee safety is at the heart of our business. We have two qualified Health & Safety officers and ensure that all employees gain appropriate H&S qualifications and knowledge. Supervisors and Managers have been through the ConstructionSkills SSSTS and SMSTS qualifications, we have achieved a CSCS Platinum Commitment award and all employees start with our British Safety Council level 1 awareness course which we are a registered delivery centre for. Employees receive other relevant safety training such as asbestos awareness, working at heights and driving skills assessment to name just a few examples.

Safety & Release of Passengers

One of the staple training courses for new lift engineering and contract administration employees is the EOR/202 basic lift safety qualification which provides a ground knowledge of lift safety and also how to release a passenger who may be trapped in a lift. This 2 day training module includes practical demonstration of the knowledge of how to release a passenger and entails spending the 2nd day on one of our Customer’s sites with “hands on” to one of their lifts.

Our customers often ask us to deliver lift release training for their employees, which we consider to be a risky option if those employees have not volunteered for the role or been adequately qualified for releasing passengers trapped in a lift, otherwise they may put themselves and the passenger in danger. Our recommendation will always be that the Customer should place their employees on the EOR/202 basic lift safety qualification, either organised directly themselves or via us.

When we use Customer’s sites to deliver this training we are pleased to offer them places on the training courses as well, so that we can help them to also improve in-house skills and qualifications.

It is also important to recognise that the release of passengers from different types of lift requires different training and Customers should therefore note that separate 2 day training courses should be run for each of traction, hydraulic and MRL lift types.

As a member of the Lift & Escalator Industry Association and with senior managers taking part in their Safety & Environment Committee we are compelled to follow their guidance on this matter.