We have identified a need within this specialist sector, for a dedicated team of experienced lift engineers who can undertake installation, service and repair of individual access equipment for people with impaired mobility, such as requiring a stair lift or wheelchair lift for their own home or a public or commercial property. Devoted to the installation, maintenance, repair and emergency call out – our service engineers offer specialist support to our customers 24 hours a day, 7 days a week and 365 days a year.
We offer a variety of domestic and mobility lift services and supply low cost equipment in the following categories to suit most needs and to satisfy compliance with Disability Discrimination Act legislation, including Building Regulations Part M ‘Access to and use of Buildings’:
- Ceiling Track Hoists
- External Platform Lifts
- Internal Platform Lifts
- Inclined Platform Lifts
- Pool Hoists
- Stair Lifts – Straight
- Stair Lifts – Curved
- Through Floor Lifts
- Wheelchair Lifts
We also service bath lifts and other forms of mobility equipment.
Our Mobility Division provides solutions offering vertical and inclined access through a variety of leading industry manufacturers – providing bespoke solutions to meet specific needs where this is required. If your mobility lift installation necessitates alterations to the structure of your property, e.g. openings through floors, structural adjustments and maybe even the relocation of radiators or pipes, we can organise for this to be designed and undertaken as part of our turnkey supply and installation package alongside the electrical works by our own NICEIC registered electricians.
Should it be necessary to open up your building for installation works or to fix to the walls, ceilings or floors, then we will need to either receive an asbestos register for your property or have an asbestos survey done as part of our package. If you do not have a current asbestos register please let us know at the time of your enquiry. Owners of domestic dwellings do not have to have an asbestos register or survey available prior to our works, however we have to obtain one to proceeding with the works in your property, in accordance with HSE guidelines.
If you are having an item of mobility lifting equipment installed in your home don’t forget to ask us about the HMRC scheme which can make this work free of VAT.
We take great care when undertaking our commitments and fully understand the importance of reliable and safe working practices. Where they are involved in the requirements for your mobility lifting equipment, we liaise with Occupational Therapists to meet specific needs under the appointment of health professionals. Matching the lift to mobility requirements is an important part of the consultation and selection process.
We have strict procedures to ensure that the safety of your carers, family, employees, visitors and of course our team – whilst working on your equipment. We ensure the area of work is cordoned off and place various safety notices which are highly visible whilst maintenance is underway.
Additionally, we maintain appropriate safety and maintenance records to ensure our customers have peace of mind that everything is documented. In the long term, we operate as advisors to keep you informed of our progress and any issues that may influence the continued reliability and safe running of your equipment.
Occasionally we encounter mobility lifting equipment which has been subjected to misuse and most often this is not deliberate, none the less none of our service packages cover the costs of this eventuality so we like to draw it to your attention upfront before your enquiry.
Typical of the kind of issues we uncover are:
- Children have been playing on equipment and broken a control
- Users medical condition changing and leading to overload of the slings or weight limits
- Items dropped in to tracks, e.g. coins falling out of pockets, small toys, etc.
- Persons for whom the equipment was not prescribed start to use the equipment due to their own mobility impairments
- Wheelchair impact has dislodged or damaged panels
- Batteries flat or damaged due to disconnection of power supplies
Hopefully you will appreciate that such damage is not the result of us not maintaining your lift properly for you and cannot be at our expense or liability.