We remain one of a handful of UK lift companies able to design and manufacture our own product in the UK. We build new lifts at our West Midlands HQ in our 25,000ft2 manufacturing plant where more than 70% of the lift structure is built. Parts we do not make ourselves, such as control panels, drive units and door operating systems, are sourced from carefully chosen open protocol units from UK manufacturers and suppliers which conform to our stringent in-house design office specifications.
Because each lift is bespoke, our customers are assured a value engineered solution specific to their needs and not a standard product range that exceeds or falls short of their specific requirement. We have specialist knowledge of working in Grade I and II listed buildings as well as petro-chemical plants where our bespoke manufacturing abilities have proven vital.
Our team of Directors have responsibilities for our operating departments and work closely together to ensure our customer service is seamless. Their combined experience in lift engineering runs to more than 130 years and provides our team with strong and knowledgeable leadership.
Steve Smith, Joint Managing Director
Roy Casey, Joint Managing Director
Wayne Haywood – Production Director
Responsible for all aspects of the company’s design, manufacturing, procurement and works planning – Wayne has been in lift engineering for over 25 years.
John Wilkinson – New Build & Technical Sales Director
Responsible for all works involving new installations, refurbishments and repairs – John has been in lift engineering for over 45 years. His engineering skills and in-depth experience of every aspect of lift engineering give him a unique ability to ensure all that we do is state of the art and to the highest standards of compliance. John is a member of the Lift & Escalator Industry Association’s Quality & Technical Committee and he has served on drafting panels for British Standards for the industry.
Making voluntary contributions to industry is a crucial part of our Corporate Social Responsibility Policy. Steve Smith is a Non-Executive Director of the Black Country Skills Factory set up by the Local Enterprise Partnership and Roy Casey who is a member of the Board of Management for Constructing Excellence.
As a long-term member of the Lift & Escalator Industry Association we follow industry codes of practice. Our comprehensive maintenance, repair and emergency response service covers any make of lift, escalator or hoisting equipment. We have a specialist team of engineers who deal with mobility access equipment. This service, controlled via our dedicated Service Centre – is available 24 hours a day, 7 day a week, 365 days per year.
We service circa 7,000 lift units and are as comfortable delivering a simple service contract to a domestic customer as we are delivering our multi-million-pound contracts. We minimise the possibility of business interruption by maintaining a constant high value and wide-ranging stock of industry standard replacement parts, including a comprehensive range of OEM and After Market components. Bespoke replacement and repair items can also be designed and manufactured within hours in our manufacturing plant if required.
We have been ISO management system adopters for over a decade and are certificated to ISO 9001, Lift Directive 2014/EU/33 Annex II, ISO 14001 and BS OHSAS1800, as well as being a British Safety Council and International Institute of Risk & Safety Management member